Cole's Woodwind Shop

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Shipping and Return policies

Shipping
 
We offer the following shipping options:

Priority Mail (3-5 days)
estimated before sale
UPS Ground
estimated before sale
UPS Second Day Air
estimated before sale
UPS Next Day Air
estimated before sale

Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Mastercard, Visa, and Discover, for online orders.
 
You may also call 1-518-450-0333 to make an order over the phone. If you use a credit card, your order will ship immediately. If you pay by personal check, your order will ship 5 business days after we receive your check.

Privacy Policy
 
Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. Customer credit card information is destroyed after sale and not kept on file.  

Return Policy
 
It is our desire to sell the most pristine new instruments for the lowest price possible . We do not send out instruments for customers to try on a trial basis. This insures that the instrument you buy has not been played extensively by other customers and has been shipped several times before it finds it's new home. so our return policy only allows returns for danmaged (In shipping) and errors made by Cole's Woodwind, You have a total of three days to inspect the merchandise and report any dissatisfaction. We look forward to catering to you before and after the sale. 
 



Cole's Woodwind Shop - 47 Phila St  Saratoga Springs, NY - (518) 450-0333